Get in Touch: We are Here to Help
At LIV-ECO, we believe in building a community, not just a customer base. Whether you have a question about the materials in our eco-essentials, need dimensions for an architectural piece, or require support with an existing delivery, our local team is ready to assist you.
Quick Answers
Before sending us a message, you might find exactly what you are looking for in our FAQ Page. We have compiled all the details about our Australian warehouse network, shipping timelines, and our sustainability standards there for your convenience.
Send Us a Message
If you still need assistance, please fill out the contact form below or email us directly at: support@liv-eco.com.au
To help us resolve your inquiry as quickly as possible, please include:
Your Order Number (Essential for existing purchases).
The Product Name (For specific item inquiries).
Our Response Time
Because we take the time to personally investigate every inquiry with our Melbourne warehouse and freight partners, please allow 1 to 2 business days for our team to get back to you with a comprehensive answer.
We look forward to helping you build a more conscious, beautiful home.
And the form should have these fields:
- Name
- Email Address
- Order Number (optional)
- Subject
- Message
Success message:
Thank you for reaching out. We have received your message and will get back to you within 1-2 business days. - The LIV-ECO Team.